Please be aware that certain Terms & Conditions apply to vouchers provided by Umart.
- Vouchers are valid for 12 months from the date of issue. Unused values will be forfeited.
- Vouchers can be redeemed against select products on our website (www.umart.com.au). Products from Marketplace vendors may be excluded
- Vouchers cannot be redeemed for cash, returned for a refund, have their balances consolidated to a new voucher or be replaced after expiry and are not legal tender.
- If your purchase exceeds the value of the gift voucher, the balance must be paid by a credit or debit card unless specified otherwise.
- If you return any products you have purchased using a voucher, the balance will be credited to you and can be redeemed against subsequent purchases.
- Vouchers cannot be replaced if lost or stolen. If you suspect an unauthorised activity, immediately report this to our Customer Service Team and provide all details, including proof of purchase, voucher number and a photo ID for verification purposes.
- We reserve the right to cancel a gift voucher if we deem such action necessary. If so, we may either provide a replacement gift voucher of equivalent value unless we suspect fraud in relation to a gift voucher. The gift voucher remains our property.
